You may have done your research. You might now know more than you ever wanted to know about self-storage. But all the comparisons, storing and moving tips, and reviewing you could do on the Internet might still have left you with a few questions. So we've put together this little list to try and help you get the answers you need. Here are the most frequently asked questions as determined by our Affordable facility. Take a second to review this questions and see if your questions are answered here. If you still have unrequited curiosities, feel free to call or visit one of our facilities. You can also contact us online.
 

How long is the contract?

We operate on a month-to-month basis. This means that the minimum stay is one month but you are not tied into a long-term contract. However, we do ask for a 10 day notice upon planning to move out.

How much is the deposit?
Our facilities do not charge a security deposit.

Do you provide the key to the unit?
We provide our customers with the #1 Cylinder Lock in the Industry.  You will pick up the key to your unit upon sighing your contract with us at our office.

What do I need to rent a unit?
All you need is a valid driver's license, or other verifiable photo ID.

How do I make a reservation?
You can reserve your unit by simply clicking on "Storage Rates" to reserve the unit right for you.  ~Or~

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Can I pay online?

Yes, your may pay your rent online.  ~Or~

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Can I pay over the phone?
You may rent and pay for your unit over the phone but you will need to come to the office to complete the initial paperwork. Our facility also offers many automatic billing options that can take the worry out of "paying another bill." Ask your storage expert for details.

 

What type of payment do you accept?

Our  facility  accepts cash, personal check, money orders, American Express, Discover, MasterCard and Visa.

 

What about insurance? 

In Texas you must be a licensed agent to sell insurance. In general, most homeowner's or renters insurance will cover up to a certain percentage of your belongings that are stored. Check with your agent for the particulars of your insurance company and your policy. Our member facilities can also provide you with a brochure from a company that specializes in self-storage insurance at very reasonable rates.

 

How much insurance cost?

$1,000 of coverage at $7.95 a month

$5,000 of coverage at $10.95 a month

$10,000 of coverage at $20.95 a month

$15,000 of coverage at $35.95 a month

My company wants to rent storage and we need to receive regular package deliveries. Is this allowed?
Our facility accept deliveries for their clients. Ask your storage expert for the details at your facility.

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Can I pay over the phone?

You may rent and pay for your unit over the phone but you will need to come to the office to complete the initial paperwork. Our facility also offers many automatic billing options that can take the worry out of "paying another bill." Ask your storage expert for details.